Responsible Gaming

At BET99, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players. While online gambling can be a fun and entertaining experience, we also recognize that, for some, it can become problematic. That’s why we are dedicated to promoting responsible gambling and providing tools and resources to help you stay in control.

What Is Responsible Gambling?

Responsible gambling means playing within your limits, understanding the risks involved, and recognizing that online gambling should always be a form of entertainment—not a way to make money. At BET99, we believe in fostering a positive gambling culture where players can enjoy their favorite games responsibly.

Our Responsible Gambling Tools

To help you maintain control over your gambling activities, we offer a variety of player protection tools:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend. You can adjust these limits at any time in your account settings to manage your budget effectively.

Betting Limits

Control your wagering amounts by setting daily or weekly betting limits. This tool helps you enjoy your gaming experience without overspending.

Loss Limits

Set a limit on how much you’re willing to lose over a specific period. Loss limits are a great way to protect yourself from spending beyond your means.

Time-Out (Cool-Off Periods)

If you feel you need a short break, you can temporarily suspend your account for hours, days, or weeks. During this time, you won’t be able to log in or play any games.

Self-Exclusion

For players who need a longer break, we offer a self-exclusion option. You can exclude yourself from BET99 for a set period—from six months to permanent exclusion. During this time, your account will be fully restricted, and you won’t receive promotional communications.

Recognizing the Signs of Problem Gambling

It’s important to recognize the warning signs of problem gambling early. Some common indicators include:

• Gambling to escape problems or stress.
• Chasing losses (trying to win back money by continuing to gamble).
• Lying about gambling habits or hiding them from family and friends.
• Borrowing money or selling possessions to fund gambling.
• Neglecting work, studies, or personal responsibilities due to gambling.

If you recognize any of these signs in yourself or someone you know, it’s essential to seek help immediately.

Getting Help & Support

If you feel gambling is becoming a problem, we encourage you to reach out for support. Here are some Canadian organizations that offer free and confidential help:

• GameSense (BCLC) – Provides resources on responsible gambling. Visit www.gamesense.com.
• Canadian Centre on Substance Use and Addiction (CCSA) – Offers support for gambling-related harm. Learn more at www.ccsa.ca.
• ConnexOntario – Free helpline for problem gambling support in Ontario. Call 1-866-531-2600 or visit www.connexontario.ca.
• National Problem Gambling Helpline – Available across Canada. Call 1-888-230-3505 for assistance.

Protecting Minors & Vulnerable Individuals

At BET99, we are committed to preventing underage and vulnerable individuals from accessing our platform. We enforce strict age verification processes and encourage parents to use parental control software to restrict access to gambling sites.

Remember: You must be 19+ years old (or the legal gambling age in your province) to play at BET99.

Our Responsibility, Your Safety

At BET99, your safety and well-being are our top priorities. We are committed to providing a secure, fair, and responsible gaming environment for all players. We invite you to enjoy your gaming experience—but always remember to gamble responsibly.

If you need assistance, our Customer Support team is available 24/7 to help.